Cisco Vpn Win 10

29-04-2021
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This article outlines instructions to configure a client VPN connection on commonly-used operating systems. For more information about client VPN, please refer to our Client VPN Overviewdocumentation.

For troubleshooting, please refer to our Troubleshooting Client VPN documentation.

Android

To configure an Android device to connect to the Client VPN, follow these steps:

  • Navigate to Settings -> Wireless & Networks -> VPN
  • Click the Plus Icon to add an additional VPN profile

  • Name: This can be anything you want to name this connection, for example, 'Work VPN.'

  • Type: select L2TP/IPSEC PSK

  • Server address: Enter the hostname (e.g. .com)orthe active WAN IP (e.g. XXX.XXX.XXX). Hostname is encouraged instead of active WAN IP because it is more reliable in cases of WAN failover. Admin can find them in Dashboard, under Security appliance > Monitor > Appliance status.

  • IPSec pre-shared key: Enter the pre-shared key that admin created in Security appliance >Configure > Client VPN settings.

  • Press save

You will be prompted for user credentials when you connect.

Chrome OS

Chrome OS based devices can be configured to connect to the Client VPN feature on MX Security Appliances. This allows remote users to securely connect to the LAN. This article will cover how to configure the VPN connection on a Chrome OS device. For more information on how to setup the Client VPN feature of the MX or how to connect from other operating systems, please visit the MX documentation.

Win
  1. If you haven't already, sign in to your Chromebook.
  2. Click the status area at the bottom of your screen, where your account picture is located.
  3. Select Settings.
  4. In the 'Internet connection' section, click Add connection.
  5. Select Add private network.
  6. In the box that appears, fill in the information below:
    1. Server hostname:Enter the hostname (e.g. .com)orthe active WAN IP (e.g. XXX.XXX.XXX). Hostname is encouraged instead of active WAN IP because it is more reliable in cases of WAN failover. Admin can find them in Dashboard, under Security appliance > Monitor > Appliance status.
    2. Service name: This can be anything you want to name this connection, for example, 'Work VPN.'
    3. Provider type: Select L2TP/IPsec + Pre-shared key.
    4. Pre-shared key: Enter shared secret that admin created in Security appliance >Configure > Client VPN settings.
    5. Username credentials for connecting to VPN. If using Meraki authentication, this will be an e-mail address.
    6. Password credentials for connecting to VPN.
  7. Click Connect.

For more information regarding the configuration of VPN connections in Chrome OS, visit the Google Support page.

To configure an iOS device to connect to the Client VPN, follow these steps:

  1. Navigate to Settings -> General-> VPN -> Add VPN Configuration...
  2. Type: set to L2TP.
  3. Description:This can be anything you want to name this connection, for example, 'Work VPN.'
  4. Server: Enter the hostname (e.g. .com)orthe active WAN IP (e.g. XXX.XXX.XXX). Hostname is encouraged instead of active WAN IP because it is more reliable in cases of WAN failover. Admin can find them in Dashboard, under Security appliance > Monitor > Appliance status.
  5. Account: Enter the username
  6. Password: Enter if desired. If the password is left blank, it will need to be entered each time the device attempts to connect to the Client VPN.
  7. Secret: Enter shared secret that admin created in Security appliance >Configure > Client VPN settings.
  8. Ensure that Send All Traffic is set to On.
  9. Save the configuration.

macOS

Currently only the following authentication mechanisms are supported:

  • User authentication: Active Directory (AD), RADIUS, or Meraki hosted authentication.
  • Machine authentication: Preshared keys (a.k.a., shared secret).

When using Meraki hosted authentication, VPN account/user name setting on client devices (e.g., PC or Mac) is the user email address entered in the Dashboard.

The instructions below are tested on Mac OS 10.7.3 (Lion).

Open System Preferences > Network from Mac applications menu. Click the '+' button to create a new service, then select VPN as the interface type, and choose L2TP over IPsec from the pull-down menu.

  • Server Address: Enter the hostname (e.g. .com)orthe active WAN IP (e.g. XXX.XXX.XXX). Hostname is encouraged instead of active WAN IP because it is more reliable in cases of WAN failover. Admin can find them in Dashboard, under Security appliance > Monitor > Appliance status.
  • Account Name: Enter the account name of the user (based on AD, RADIUS or Meraki Cloud authentication).
Click Authentication Settings and provide the following information:
  • User Authentication > Password: User password (based on AD, RADIUS or Meraki Cloud authentication).
  • Machine Authentication > Shared Secret: Enter shared secret that admin created in Security appliance >Configure > Client VPN settings.
Click OK to go back to the main VPN settings page, then click Advanced and enable the Send all traffic over VPN connection option.

The VPN connectivity will not be established if you don't enable the Send all traffic over VPN connection option!

Windows 7

Currently only the following authentication mechanisms are supported:

  • User authentication: Active Directory (AD), RADIUS, or Meraki hosted authentication.
  • Machine authentication: Preshared keys (a.k.a., shared secret).

When using Meraki hosted authentication, VPN account/user name setting on client devices (e.g., PC or Mac) is the user email address entered in the Dashboard.

Open Start Menu > Control Panel, click on Network and Internet, click on View network status and tasks.

In the Set up a connection or network pop-up window, choose Connect to a workplace (Set up a dial-up or VPN connection to your workplace).

Choose Use my Internet connection (VPN), in the Connect to a workspace dialog window.

Cisco Vpn Win 10

In the Connect to a Workplace dialog box, enter:

  • Internet address: Enter the hostname (e.g. .com)orthe active WAN IP (e.g. XXX.XXX.XXX). Hostname is encouraged instead of active WAN IP because it is more reliable in cases of WAN failover. Admin can find them in Dashboard, under Security appliance > Monitor > Appliance status.
  • Destination name:This can be anything you want to name this connection, for example, 'Work VPN.'

Choose 'Don't connect now; just set it up so that I can connect later' option.

Click Next. In the next dialog window, enter the user credentials, and click Create.

Close the VPN connection wizard.
Go to Networking and Sharing Center and click Change Adapter Settings
In Network Connections window, right-click on the new VPN connection settings and choose Properties
In the General tab, verify the hostname (e.g. .com)orthe active WAN IP (e.g. XXX.XXX.XXX). Hostname is encouraged instead of active WAN IP because it is more reliable in cases of WAN failover. Admin can find them in Dashboard, under Security appliance > Monitor > Appliance status.
In the Options tab, uncheck 'Include Windows logon domain'
In the 'Security' tab, choose 'Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec)'.
Then, check 'Unencrypted password (PAP)', and uncheck all other options.
Click on 'Advanced settings'.

Despite the name 'Unencrypted PAP', the client's password is sent encrypted over an IPsec tunnel between the client device and the MX. The password is fully secure and never sent in clear text over either the WAN or the LAN.

Cisco Vpn Win 10
In Advanced Properties dialog box, choose 'Use preshared key for authentication' and enter the pre-shared key that admin created in Security appliance >Configure > Client VPN settings.
Back at the Network Connections window, right-click on the VPN connection and click Connect
Verify your user name and click Connect.

Windows 8

Currently only the following authentication mechanisms are supported:

  • User authentication: Active Directory (AD), RADIUS, or Meraki hosted authentication.
  • Machine authentication: Preshared keys (a.k.a., shared secret).

When using Meraki hosted authentication, VPN account/user name setting on client devices (e.g., PC or Mac) is the user email address entered in the Dashboard.

Open Start Menu > Network and Sharing Center and click Settings.

In the Network and Sharing Center, click Set up a new connection or network.

In the Set Up a Connection or Network pop-up window, choose Connect to a workplace.
(Set up a dial-up or VPN connection to your workplace).

Choose Use my Internet connection (VPN), in the Connect to a Workspace dialog window.

In the Connect to a Workplace dialog box, enter:

  • Internet address: Enter the hostname (e.g. .com)orthe active WAN IP (e.g. XXX.XXX.XXX). Hostname is encouraged instead of active WAN IP because it is more reliable in cases of WAN failover. Admin can find them in Dashboard, under Security appliance > Monitor > Appliance status.
  • Destination name:This can be anything you want to name this connection, for example, 'Work VPN.'
Click Create.

Go back to Network and Sharing Center and click Change Adapter Settings.

In the Networks Connections window, right click on the VPN connection icon and choose Properties.
In the General tab, verify the hostname (e.g. .com)orthe active WAN IP (e.g. XXX.XXX.XXX). Hostname is encouraged instead of active WAN IP because it is more reliable in cases of WAN failover. Admin can find them in Dashboard, under Security appliance > Monitor > Appliance status.
In the 'Security' tab, choose 'Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec)'.
Then, check 'Unencrypted password (PAP)', and uncheck all other options.

Despite the name 'Unencrypted PAP', the client's password is sent encrypted over an IPsec tunnel between the client device and the MX. The password is fully secure and never sent in clear text over either the WAN or the LAN.

In Advanced Properties dialog box, choose 'Use preshared key for authentication' and enter the pre-shared key that admin created in Security appliance >Configure > Client VPN settings.
Back at the Network Connections window, right-click on the VPN connection and click Connect / Disconnect.
Vpn
Find your VPN profile and click Connect.
Enter your user name and password.

Windows 10

Currently only the following authentication mechanisms are supported:

  • User authentication: Active Directory (AD), RADIUS, or Meraki hosted authentication.
  • Machine authentication: Preshared keys (a.k.a., shared secret).

When using Meraki hosted authentication, VPN account/user name setting on client devices (e.g., PC or Mac) is the user email address entered in the Dashboard.

Open Start Menu > Search 'VPN' > Click Change virtual private networks (VPN)

From the VPN settings page, click Add a VPN connection.

In the Add a VPN connection dialog:

  • VPN provider: Set to Windows (built-in)
  • Connection name: This can be anything you want to name this connection, for example, 'Work VPN.'
  • Server name or address: Enter the hostname (e.g. .com)orthe active WAN IP (e.g. XXX.XXX.XXX). Hostname is encouraged instead of active WAN IP because it is more reliable in cases of WAN failover. Admin can find them in Dashboard, under Security appliance > Monitor > Appliance status.
  • VPN type: Select L2TP/IPsec with pre-shared key
  • User name and Password: optional

Press Save.

After the VPN connection has been created, click Change adapter options under Related settings.

Right-click on the VPN Connection from the list of adapters and click Properties.

Registry
In the Security tab, select 'Require encryption (disconnect if sever declines)' under Data encryption.
Then, select 'Allow these protocols' under Authentication. From the list of protocols, check 'Unencrypted password (PAP)', and uncheck all other options.

Despite the name 'Unencrypted PAP', the client's password is sent encrypted over an IPsec tunnel between the client device and the MX. The password is fully secure and never sent in clear text over either the WAN or the LAN.

In Advanced Properties dialog box, choose 'Use preshared key for authentication' and enter the pre-shared key that admin created in Security appliance >Configure > Client VPN settings.

Back at the Network Connections window, right-click on the VPN connection and click Connect / Disconnect.

Find your VPN profile and click Connect.

Click OK.

Windows XP

Currently only the following authentication mechanisms are supported:

  • User authentication: Active Directory (AD), RADIUS, or Meraki hosted authentication.
  • Machine authentication: Preshared keys (a.k.a., shared secret).

When using Meraki hosted authentication, use the email address for VPN account / user name.

Open Start Menu > Control Panel, click on Network Connections.

In the Network Tasks section, click on Create a new connection.

Choose Connect to the network at my workplace, in the New Connection Wizard window.

Choose Virtual Private Network connection in the next section.

Then, give a name for this connection. This can be anything you want to name this connection, for example, 'Work VPN.'

Enter the hostname (e.g. .com)orthe active WAN IP (e.g. XXX.XXX.XXX). Hostname is encouraged instead of active WAN IP because it is more reliable in cases of WAN failover. Admin can find them in Dashboard, under Security appliance > Monitor > Appliance status.

In the Connect <Connection Name> box, click on Properties

In the General tab, verify the hostname (e.g. .com)orthe active WAN IP (e.g. XXX.XXX.XXX). Hostname is encouraged instead of active WAN IP because it is more reliable in cases of WAN failover. Admin can find them in Dashboard, under Security appliance > Monitor > Appliance status.

In the Options tab, uncheck 'Include Windows logon domain'
In the Security tab, choose Advanced (custom settings).
In Advanced Security Settings page, select Optional encryptionfrom the Data encryption pull-down menu.
Choose Unencrypted password (PAP) from the Allow these protocols options and uncheck everything else.

Despite the name 'Unencrypted PAP', the client's password is sent encrypted over an IPsec tunnel between the client device and the MX. The password is fully secure and never sent in clear text over either the WAN or the LAN.

Back on the Security tab, click IPSec Settings...
Check 'Use pre-shared key for authentication' and enter the pre-shared key that admin created in Security appliance >Configure > Client VPN settings.
In Networking tab, choose L2TP IPSec VPN from the Type of VPN options.
Back at the Network Connections window, right-click on the VPN connection and click Connect
Verify your user name and click Connect

Since Client VPN uses the L2TP over IPsec standard, any Linux client that properly supports this standard should suffice. Please note that newer versions of Ubuntu do not ship with a VPN client that supports L2TP/IP, and will therefore require a 3rd party VPN client that supports the protocol.

Note: The xl2tp package does not send user credentials properly to the MX when using Meraki Cloud Controller authentication, and this causes the authentication request to fail. Active Directory or RADIUS authentication can be used instead for successful authentication.

Configuring Ubuntu 20.04

Ubuntu does not support L2TP VPN by default. You will need to install a couple of software packages to enable this functionality. The instructions below were written for Ubuntu 20.04 LTS with the Gnome desktop environment. Ubuntu versions 16.04 and 18.04 can be configured in a similar manner. However, due to the large number of Linux versions available, it is not feasible to document every supported Ubuntu version.

In order to begin the VPN setup, open up a terminal window. Do this by searching for Terminal in your application list. Click on the Terminal icon to open a new terminal session.

Once the terminal window appears, you will need to enter a few commands.

Note: You will need to be a part of the “sudoers” group to install these packages. If you receive an error message like “<username> is not in the sudoers file.” you will need to either adjust your permissions, contact your administrator to add your account as an administrator or have them install the software for you.

Once the packages have been installed, you may open up the Network Settings by searching for Settings in the application list, or by clicking on the Network icon at the top right of the screen and selecting Wired (or Wireless) Settings.

Once the Network Settings window pops up, you will see there is a VPN section listed. Click on the + icon to set up a new VPN connection.

Select the Layer 2 Tunneling Protocol (L2TP) VPN type on the modal pop up window. If L2TP is not listed as an option, please see the first step about installing the required packages.

After selecting the L2TP option, a new modal will pop up titled Add VPN. Fill out your VPN Name, Gateway, User name, and Password information here.

Note: To save your password on this screen, you must select the appropriate option from the question mark on the password field.

Next, click on the IPsec Settings button to open the L2TP IPsec Options modal.

Once the modal pops up, expand the Advanced options, and enter the following:

Select OK to continue. You will be returned back to the Add VPN modal. Select the PPP Settings button.

On the L2TP PPP Options modal, select only the PAP authentication method. Be sure the other authentication methods are de-selected. All other options can remain as the default. Select OK to continue.

Select Add at the top right corner of the Add VPN modal to complete the VPN setup.

Now you may connect your VPN by toggling the button on the Network Settings page:

Or by selecting the Connect option from the top right corner menu.

Upon successful connection, a VPN icon will appear next to the network icon in the status bar.

Note: The version of network-manager-l2tp that is installed along with xl2tpd is known to cause issues when connecting to Meraki Appliances. To alleviate this, you must disable the xl2tpd service when using the network-manager GUI to connect to a Meraki VPN.

To stop the xl2tpd service once use this Terminal command:

sudo service xl2tpd stop

To stop the xl2tpd service for all subsequent reboots use this Terminal command:

sudo update-rc.d xl2tpd disable

Learning has never been so easy!

Full walk-through for New Installation.

9 Steps total

Step 1: Download Citrix DNE

You will need to download the Stand-alone Installer for the DNE that is included with the Cisco VPN Installer - for unknown reasons, the Cisco Installer will fail to install it. You can get this from:
ftp://files.citrix.com/dneupdate64.msi

Step 2: Install Citrix DNE

Standard Install, Run MSI, Agree to EUA and click Next until Finish.

Step 3: Download Cisco VPN 64-bit Installer

Presuming if you are reading this, you either have the Installer already or have a contract with Cisco so you can get it form their support system. The latest (and to my knowledge, last version) is 5.0.07.0290. Once you have downloaded, run.

Step 4: Install Cisco VPN Client

When the Unzip Wizard opens, change the path to someone easy to access and click Unzip. If you have UAC enabled, you will get a prompt to run the Installer, click No - if you don't gave UAC installed, you will get an error - ignore the error and move to next step.

Step 5: Run the Installer

Open the folder you extracted the files to and run vpnclient_setup.msi (not one with the UAC Shield, Windows 10 will block it.)

Win 10 Download 64-bit

Step 6: Follow SOP for Installer

Click Next, Next, Next, Finish.

Step 7: Modify the Registry

This is something we have been doing since Windows 8. When the installer runs, it creates a registry key with a value that is prefixed with erroneous data.

Save the following to VPNFix.reg and run it:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesCVirtA]
'DisplayName'='Cisco Systems VPN Adapter for 64-bit Windows'

Step 8: Finish Configuring

Now, you can open the Cisco VPN Client and continue configuring as per previous versions of Windows (create a new Host and provide required credentials.)

Step 9: 'Major' updates

Once in a while, Microsoft will deploy a build big enough (seems to coincide with Patch Tuesday...) When this happens, Windows will re-examine the system for software they deem not compatible and will render the VPN Client inert. The fix is to use Add or Remove Programs and Repair the Cisco VPN Client. Takes about 5 seconds and it will start working again.

Cisco Ipsec Client Windows 10

You will then have to re-run Step 7 to fix the registry key again.

Cisco Vpn Win 10

*One option to avoid this might be to remove the permissions from the Registry key, but I haven't tried that yet.

Make a ZIP file with all the files you need and label them Step1,2,3 and modify your instructions to your End-Users to run 1,2,3 and it should cut down your support calls for new Installs. Hope it helps.

Published: Nov 04, 2015 · Last Updated: Nov 13, 2015

Cisco Vpn Client 64 Bit Windows 10

5 Comments

Cisco Vpn Windows 10 Error 27850

  • Datil
    gb5102 Nov 4, 2015 at 09:31pm

    Bookmarked! Thanks for sharing- I may be needing this in the next few months

  • Poblano
    trey perrone Nov 12, 2015 at 09:24pm

    Cisco service and program shortcuts removed today with the 10586 build update

  • Datil
    Eric M Nov 12, 2015 at 09:25pm

    I'm on the insider build with fast track downloads. Happens to me about every 3 weeks. Use Appwiz.cpl to Repair and you are good to go again...

  • Poblano
    trey perrone Nov 13, 2015 at 08:30pm

    that does work and then with regfix.

    Though, something with the last couple builds with a fresh windows install (no other software) wont allow install of DNE or cisco. windows error 'network component installation requires a reboot first, to free locked resources. run install again again after restarting the computer' citrix forums fixes not much help

    only fix i saw for 'fresh win10 install with latest updates' was to use the dell sonicwall client had back on blog several months ago.

  • Datil
    Eric M Nov 13, 2015 at 08:32pm

    Forgot about Regfix, I will update instructions with that.

    Haven't run into the error you describe. So far, it's been just repairs for me every 3 weeks or so...